@inproceedings{Zhang:2013:PBT:2486788.2486931,
 author = {Zhang, Hongyu and Gong, Liang and Versteeg, Steve},
 title = {Predicting Bug-fixing Time: An Empirical Study of Commercial Software Projects},
 booktitle = {Proceedings of the 2013 International Conference on Software Engineering},
 series = {ICSE '13},
 year = {2013},
 isbn = {978-1-4673-3076-3},
 location = {San Francisco, CA, USA},
 pages = {1042--1051},
 numpages = {10},
 url = {http://dl.acm.org/citation.cfm?id=2486788.2486931},
 acmid = {2486931},
 publisher = {IEEE Press},
 address = {Piscataway, NJ, USA},
}